Shipping & Returns
Shipping Policy
Hope Banks Art strives to provide our customers with the best possible shipping experience. We use only the most reliable shipping methods and ensure that our packaging is secure and eco-friendly. Shipping costs may vary depending on your location and the size of your order. Please allow for 1-2 business days for processing and handling before your order is shipped.
We understand the importance of transparency, so we want to be upfront about any shipping delays or issues that may arise. If you have any concerns about your shipment, please don't hesitate to contact us and we'll do our best to resolve the issue.
Return & Exchange Policy
At Hope Banks Art, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your order to initiate a return or exchange. Please note that all returned items must be in their original condition and packaging, and customers are responsible for return shipping costs. We will process your refund or exchange as soon as we receive the returned item. We take pride in the quality of our pieces and we stand behind them. If you have any questions or concerns about your purchase, please don't hesitate to reach out to us and we'll do our best to make it right.